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Frequently Asked Questions

Thanks for your interest in Ireland Reaching Out!

We receive a lot of correspondence from people all over the world every day. Due to the volume of enquiries, we are not always in a position to reply to every individual query as we are a relatively small team, made up almost entirely of volunteers. With this FAQ, we'd like to answer the most frequently asked questions. 

If your question has not been answered here, please use our contact form to send us an email.

Frequently Asked Questions about Ireland Reaching Out

When will Ireland Reaching Out expand to other areas of Ireland?

When will Ireland Reaching Out expand to other areas of Ireland?

Having completed the pilot project in South-East Galway up to July 2011, the project is now expanding to selected parishes in the second half of 2011, with plans to expand nationwide in 2012-2013. Parishes in North and East Kerry as well as in the counties of Limerick, ... are among those signing up this year. If you have links to these areas, contact us and we will put you in touch.

How can I keep myself informed about the project and its progress?

How can I keep myself informed about the project and its progress?
  • Every enquiry received is entered in our database so that you'll automatically receive our newsletter and can keep up-to-date with how the project is progressing.
  • You can also follow us on Facebook.
  • Please visit the Press & Media page which is regularly updated with the latest press releases, newsletters, training initiatives, media appearances and press articles.

When is the next Week of Welcomes? Can anyone attend?

When is the next Week of Welcomes? Can anyone attend?

The Week of Welcomes 2012 will take place from 24th-30th June, and the short answer is that yes, you can - even if you’re not connected to South-East Galway.  Our vision is that every parish in Ireland will put on a Week of Welcomes but of course, that will take a bit of time. In the meantime, you are welcome to join us in South-East Galway for what we can guarantee will be an unforgettable experience. See what this year’s visitors had to say here.

I am interested in tracing my ancestors - can you help me to do this?

I am interested in tracing my ancestors - can you help me to do this?

If you are trying to trace your ancestors to Ireland, the Ireland Reaching Out Project can certainly help you.

If you are one of the parishes where we already operate, please join your parish here and engage with the community.  What we offer is a connection to your parish(es) of origin where local people (possibly relatives!) who have volunteered as part of the project will be keen to assist.  One of the remarkable aspects of this project is that when you have a community of people assisting you to trace your ancestors, the process is way quicker!

If your parish is not yet part of Ireland Reaching Out, sign up for our newsletter here or join us on Facebook and we will keep you informed as new parishes sign up.

If you don’t know your parish of origin, knowing the county of origin will help.  If you don’t know this – but simply know your people are from Ireland - then please have patience, because we are possibly going to get to you from the other direction – all in good time however.  If you have some information about your family, but are unsure of where they come from, you can register that information here.  For now, help us to help you by letting people know about this project which in turn will help the project to scale up. Through your help, we can systematically reunify the entire Irish Diaspora. Even if you are a “John Kelly” of Irish roots, working together, we will one day find out who you really are!

I would like to get involved in the project -- how do I volunteer? And what skills are you looking for?

I would like to get involved in the project -- how do I volunteer? And what skills are you looking for?

We have had many offers of assistance for which we are very grateful. We are keeping track of every offer of assistance and even if we do not get back to you straight away, please bear with us as our central organization is strengthened in the coming months.  You can sign-up and tell us about your skills and areas of interest here.

In the area of the central office in Loughrea, Co. Galway, we are particularly looking for people with professional IT, web, management, research, strategic development, financial, marketing, PR and event-organization skills. Further afield, we are looking for volunteers to assist with the online management of local Irish parish websites, something that can be done as easily from Australia, UK or the USA as from the West of Ireland!

Thank you for your continued interest, offers of help, ideas and support!  If you have family and friends with an interest in Ireland, please let them know about the exciting project!

How to use the Ireland Reaching Out Website

How do I "autosubscribe" to any content that I post?

It's easy to autosubscribe to content that you post. Like many things on this site, it is done through your "My Account" area. Here are the steps to follow:

1) Click on "My Account"

My Account - www.irelandxo.com

 

2) Click on "Edit my Profile"

Edit my Profile - www.irelandxo.com

 

3) Click on "Immediate notifications settings"

Immediate Notifications Settings - www.irelandxo.com

 

4) Tick the box beside "autosubscribe"

Autosubscribe to my content - www.irelandxo.com

* You can also set preferences here for how often you want to get notified - immediately, once a day, once a week, etc.

5) Scroll to the end of the page to save your changes.

Save - www.irelandxo.com

How do I add images to my message?

When creating a message, there is an area just under where you put in your message text called "Add Images".

Clicking the button here labelled "Choose File" will let you select your image.

Choose Ireland Reaching Out file - www.irelandxo.com

 

Once selected, simply click on "Upload" and your image will be uploaded for you.

Upload image Ireland Reaching Out - www.irelandxo.com

 

You have a number of options of what size you want the image. Here are sample sizes for you:

250px wide image on Ireland Reaching Out - www.irelandxo.com400px wide image on Ireland Reaching Out - www.irelandxo.com

(the sizes with "lightbox" beside them when choosing your size mean that if you click on those images they will open up big on your screen)

 

After you upload your image and choose your size, you MUST then click on insert to "insert" the image in your message.

Insert Image Ireland Reaching Out - www.irelandxo.com

 

You can now "drag and drop" your image where you want it on the page. If you want your text on the left or right of the image, click on the image to select it, then on the image icon Image Toolbar Icon on Ireland Reaching Out - www.irelandxo.com in the tool bar; now, under "alignment" at the bottom of the pop-up window, choose "left" or "right" and click OK.

Image Dialogue on Ireland Reaching Out - www.irelandxo.com

How do I change my password?

It's very easy to change your password. 

You first need to go to your "My Account" page.

My Account - www.irelandxo.com

 

Under "Account Settings", click on "Edit my Profile".

Edit my Ireland Reaching Out profile - www.irelandxo.com/user

 

Next, choose the "Change Password" tab.

Change my Ireland Reaching Out password - www.irelandxo.com/user

 

Input your new password.

Change my Ireland Reaching Out password - www.irelandxo.com/user

 

Click "Change Password" at the bottom. - Yippee! A new password, just for you!

(You can also use this page to change your personal and professional information as well, by choosing the "Personal Information" or "Work Information" tabs instead of the "Change Password" one.)

How do I create an account on Ireland XO?

To create an account on Ireland Reaching Out, you need to click on the "Login/Register" button in the main menu bar.

Login/Register for Ireland Reaching Out - www.irelandxo.com/user

 

Next you need to click on the "Join Ireland Reaching Out" button.

Join Ireland Reaching Out - www.irelandxo.com/user/register

 

This will bring you to a page to enter you signup details - name, email address etc. When you have filled in these details, click the "Join Ireland Reaching Out" button at the bottom of the page.

Join Ireland Reaching Out - www.irelandxo.com/user/register

 

Presuming you have filled out this form correctly, you will be sent an email with details of your account. When you receive this email, there is a long link in it that you need to click on to verify that you are the person that owns the email (it lets us know that you were not setting up a fake account for someone else).

Email confirmation from Ireland Reaching Out - www.irelandxo.com/user

 

The link that you click here is a "one time login" link. After you click on it and login to you account, you must now change you password. (Don't forget to click the "Change Password" button at the bottom.)

Change Ireland Reaching Out Password - www.irelandxo.com/user/password

 

You now have a fully functioning Ireland Reaching Out account. Congratulations and thanks for joining us!

How do I find my parish?

There are a number of ways to find your parish using our website.

1) You can do a search using our search box.

Find parish using Ireland XO search box - www.irelandxo.com

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2) You can click on "Parishes" in the main menu to get a list of all parishes in Ireland.

List of all parishes in Ireland Reaching Out - www.irelandxo.com

 

- You can use the "Parish Search" box on this page to filter parishes name.

Search all parishes in Ireland XO - www.irelandxo.com

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3) You can navigate to a county page from the main menu and see all parishes in that county.

Find a list of parishes in a county - www.irelandxo.com

 

 - You can use the "Parish Search" box on these county pages to filter parishes name.

Search all parishes in a county - www.irelandxo.com

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4) You can use the "Active Ireland XO Parishes" map on the right hand sidebar.

Use the

How do I get an email every time a message is posted in a parish that I am a member of?

If you wish to receive an email everytime someone creates a message in one of your parishes, you need to follow these simple steps. You can do the same to subscribe to any type of content in a parish ("Local News", for example).

1) Login to your account. On your "My Account" page (the first page you arrive on when you login), click on "Notificiation Settings" under "Account Settings".

Notification Settings - www.irelandxo.com

 

2) You will be brought to your "Notifications" page. Here you can subscribe (and/or unsubscribe) from content on our site. To add a new subscription, click on the "Add Subscription" tab at the top.

Add Subscription - www.irelandxo.com

 

3) Next, you are presented with a list of subscription types. To choose all messages in one of your parishes, click on "Content type in group".

Content type in Group - www.irelandxo.com

 

4) Lastly, choose the parish whose content you want to subscribe to (the list will only show parishes that you are a member of), then choose which content type you wish to subscribe to (probably "Message"), and then click "Add".

Subscription Choices - www.irelandxo.com

 

How do I make sure that I get an email when someone replies to my message?

This is very simple. To make sure that you receive an email when someone replies to your message, you need to follow two steps:

1) Click the "Subscriptions" link below the image upload area:

Subscribe Link - www.irelandxo.com

2) Tick the box beside "This post" to subscribe to your post:

Subscribe to my post - www.irelandxo.com

If you don't do this, and you wish to subscribe to your message later (or any message for that matter), simply click on the "Subscribe to this Post" link under the message you wish to subscribe to:

Subscribe to this post - www.irelandxo.com

How do I post a message on the message boards?

To post content on Ireland XO, you first must have an account. You can register for one here.

Once you have an account, you must be logged in to the site to post content.

To post a message on a message board, you must "Join" that parish first, by clicking on the "JOIN PARISH" link that is on the parish homepage (we call parish homepages VPPs - "Virtual Parish Presences").

Join a Parish on www.irelandxo.com

 

Now, when you are on the VPP of a parish that you are a member of, you will see a new box on the top of the right sidebar labelled "Post a Message". Clicking on the "Create" button here will bring you to the "Post a Message" page for this parish.

Create a Message Button - www.irelandxo.com

 

Lastly, fill in your title, ancestors' surnames, your query, and then scroll down to the bottom to click "Post".

Click here for information about Week of Welcomes 2012

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Ireland Reaching Out Explained

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